We used Emperor for a group trip to India. they were fantastic with their choice of hotels (some truly incredible) their tour guide, the whole programme and their choice of airlines for the trip. We made things quite tough for them with different members of the group travelling for different periods and arriving in and out of different airports. We specifically had some issues with one of the airlines on the return leg of our trip, through no fault of Emperor, but they did their utmost to put things right and made the journey home as pleasant as possible by meeting the cost of a lounge at the airport for us do to the shortcomings of one of the airlines checking in procedures. The pre holiday package of information was very comprehensive and we were presented with very durable luggage tags. We would have no hesitation in recommending Richard and his team in tailoring a package for a trip to India. We had an amazing culturally stimulating trip and will certainly go back to India in the future.